Rescheduling
One complimentary change when requested at least 24 hours before the appointment.
TERMS OF SERVICE
Terms of Service
Read the key booking and refund information first. The complete terms follow below.
Last Updated: September 13, 2026BOOKING & PAYMENT
How a booking is confirmed
- 01Submit a Cal.com request
- 02Manual review by BETTER LIFE
- 03Receive payment instructions
- 04Complete payment
- 05Receive meeting details
- 06Complete the service
Submitting a Cal.com request does not confirm a booking. Your appointment is confirmed only after BETTER LIFE reviews the request and payment is completed.
AT A GLANCE
Important policies
Cancellation & Refunds
The outcome depends on whether notice is given 48+ hours, 24–48 hours, or under 24 hours.
International Payments
Currency conversion and cross-border fees are determined by the payment provider.
Service Boundary
Life and work clarity services are not psychotherapy, diagnosis or medical treatment.
CHANGES & REFUNDS
Timing guide
| Notice | Standard handling | Details |
|---|---|---|
| 48+ hours | Refund available | Less third-party fees already incurred and not recoverable |
| 24–48 hours | One complimentary reschedule | If cancellation is still requested, preparation and delivered work are considered |
| Under 24 hours / no-show | Generally non-refundable | Except force majeure, BETTER LIFE fault or non-excludable legal rights |
| Change initiated by BETTER LIFE | Free reschedule or refund | Does not use the client's complimentary reschedule |
FULL TERMS
Complete terms
Nature of Services
BETTER LIFE provides life and work clarity, educational content, corporate talks, workshops and lifestyle sensory experiences. Services do not provide medical diagnosis, psychotherapy or other medical treatment, and do not replace assessment or care from qualified medical or mental health professionals.
Booking Confirmation and Payment
Submitting through Cal.com or the website is a booking request and does not create a confirmed booking. After BETTER LIFE manually confirms the time, service details, and fee, payment instructions will be provided. The booking is confirmed only after payment is complete, at which point online meeting details will be provided.
Rescheduling
A confirmed and paid booking may be rescheduled once at no additional charge. The request must be made at least 24 hours before the original appointment, and the new time remains subject to mutual availability. Each booking includes one complimentary reschedule; a second or subsequent change requires a new booking. Requests made less than 24 hours before the appointment are handled under the cancellation and refund policy. If BETTER LIFE must change a confirmed appointment because of unforeseen circumstances, the client may choose a complimentary reschedule or a refund, and the change will not use the client's one complimentary reschedule.
Cancellation and Refunds
Cancellations made at least 48 hours before the appointment may be refunded, less any third-party transaction fees that have actually been incurred and cannot be recovered. Cancellations made at least 24 hours but less than 48 hours before the appointment include one complimentary reschedule; if cancellation is still requested, the refund is calculated according to any preparation already begun, content already provided, and applicable consumer rights. Cancellations made less than 24 hours before the appointment and no-shows are not eligible for the website's contractual refund, except in cases of force majeure, circumstances attributable to BETTER LIFE, or rights that cannot legally be excluded or limited. If service delivery or customized preparation has begun, any refund is calculated according to the undelivered portion, completed work, and demonstrable actual costs. If the service materially differs from what was agreed, the client may provide details and the matter will be handled under applicable law.
International Payments
International clients may use the overseas payment option provided in the confirmation email. Available methods, currencies, exchange rates and cross-border transaction fees are determined by the payment provider and shown at the time of payment. A refund may differ from the original amount because of the transaction currency, the exchange rate on the refund date and non-refundable third-party fees.
Personal Responsibility and Emergencies
Participants are responsible for deciding how to apply reflections and suggested actions according to their own circumstances. If you face immediate danger, serious physical or mental health symptoms, or an urgent medical need, contact local emergency services or a qualified medical professional.
Corporate and Sensory Experiences
Corporate programs are educational talks, workshops and work-life clarity experiences. Scent and other sensory elements are used for lifestyle and experiential design and are not presented as disease prevention, diagnosis, treatment or medical benefit.